If you should have any questions or need to report any issues, please call the Association Office at (210) 688-0427, or email a member of the Valley Ranch management team for specific questions:
· Arianna Bell, Operations Coordinator: email@example.com – Resident rentals, architectural requests, enforcement letters and payment plans
· Austin Denson, Lifestyle Director: firstname.lastname@example.org – Special events, programming, communications, sponsorships, resident account inquiries, amenity maintenance
- The playground's men's restroom door has been damaged and is no longer synching with the key fob system. We are working with a vendor to both repair this door and completely replace the girl's restroom door. The Bathroom in the gym and the pools are available for usage. If you need additional access to a bathroom, please see a member of the office team.
- The Shoulder Press in the gym was repaired last week and within a day, the item was broken again. There are a total of 4 pieces of equipment in the gym that are needing repairs. One last item is scheduled to arrive next week and the maintenance company will then begin repairs. If there is an "out of order" sign on a piece of equipment, we ask that you do not use that equipment due to the risk of injury.