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Valley Ranch News

Posted on: August 30, 2022

Is your key fob not working?

Commerial-key-fob-door-entry-system

Dear Valley Ranchers,


If your key fob is not working, please get in touch with the Association Office so that we may assist you by checking to see what may be causing the problem.


In most cases, it may be one of the following items:


  • The key fob is broken and will need to be replaced
  • Your quarterly HOA dues payment was not made on time, and we need to reactivate the key fob
  • HOA was paid; however, late fees are still on the account
  • You are a renter, and the lease expired, which requires the key fob to be deactivated
  • You have a delinquent account and have not paid your HOA dues


If you paid your assessments late, please get in touch with the Association office to ensure your key fob is reactivated. Key fobs do not get activated automatically.  



Please contact the Association office at 210-688-0427 if your key fob is not working.

Office hours are

 Monday through Friday, 8 am to 5 pm

(Closed for lunch 12:30 pm-1:30 pm).

Note: Key fobs will not be activated over the weekend.

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