FAQ

You may place your rental request date no later than seven (7) business days and no sooner than thirty (90) days prior to your requested date as long as there is availability on your requested date. The reservation system counts the current date as part of the 90-day window. EX: Reservation for January 1st will open on October 4th.
 
Please select your desired amenity for additional information and to complete the request form. You will also need to read and acknowledge the rules and guidelines for the use of the amenity you wish to reserve.
 
Rental requests are first come, first serve, and any requests received outside of HOA Business Hours will be denied. Requests will be reviewed within 24 hours, Monday through Friday between 8 am to 5 pm.
 
*If a reservation date is highlighted in blue this means the date has already been taken and no more reservations for that day will be accepted*

 

For more details on how to rent out an amenity space see our Reservations How To Book

Swimming pools are private facilities for Valley Ranch Residents. Lifeguards are contracted by the Association.
 
Spring Schedule: 
Pools open for the year on 1st day of Spring Break.
Spring hours begin yearly on 1st day of Spring Break.
Hours: 5:00 am – 8:00 pm (Pool Closed on Wednesdays)
 
Summer Schedule:
Summer hours begin yearly on May 15th.
Hours: 5:00 am – 10:00 pm (Pool Closed on Wednesdays)
Lifeguards are on duty & the slides are open only when Lifeguards are present
 
Fall Schedule:
Fall hours begin yearly the day after the Labor Day holiday.
Hours: 5:00 am - 8:00 pm (Pool Closed on Wednesdays)
 
Winter Schedule
Pools close yearly on December 15th.

Please see our Amities page for details on all parts of the Amenity Center: https://www.valleyranchsahoa.com/amenities/. 

If you are wanting to make any physical or structural changes to the exterior of your home, a modification application will need to be completed and submitted for approval. Please submit your application along with all the necessary information that will help the committee in making a decision. Please take a moment to ensure your request will meet all rules and regulations prior to submission.

 

For more information on how to make your Architectural Request see our ACC Requests How To Book

If you have trees which touch or are entangled with power lines, please contact CPS - Tree Trimming: https://www.cpsenergy.com/en/about-us/energy-safety-and-preparedness/look-up-and-live.html.  The Association cannot cut any trees which are near or touching power lines.

Homeowner associations can compel homeowners to pay a share of common expenses, usually per-unit or based on square footage. These expenses generally arise from common property, which varies dramatically depending on the type of association. Some associations are, quite literally, towns, complete with private roads, services, utilities, amenities, community buildings, pools, and even schools. Many condominium associations consider the roofs and exteriors of the structures as the responsibility of the association. Other associations have no common property, but may charge for services or other matters.

A predetermined set of fees usually referred to as 'Dues' are collected by HOAs, Community Associations, or divisions of property management for the upkeep of said organizations or neighborhoods in general. These fees are billed at intervals, sometimes by month, quarter, or annually. 

The best way to view and pay your assessments are to log into BUURT: https://www.valleyranchsahoa.com/resident-portal/.  If you do not log in, there are multiple ways to pay your assessments, including direct debit, electronic check, credit card and in person. Click HERE to visit the Pay Assessments landing page. 

The term CC&R refers to 'Covenants, Conditions & Restrictions.' A real covenant is a legal obligation imposed in a deed by the seller of a home and or property upon the buyer of the real estate to do or not to do something. Such restrictions frequently 'run with the land' and are enforceable on future buyers of the property. Examples might be to maintain a property in a reasonable state of repair, to preserve a sight-line for a neighboring property, not to run a business from a residence, or not to build on certain parts of the property. Many covenants are very simple and are meant only to protect a neighborhood from homeowners destroying trees or historic things or otherwise directly harming property values. Some can be more specific and strict, outlining everything a homeowner can do to the exterior of their home, including the number of non-familial tenants one may have, acceptable colors to re-paint the home, exactly when holiday decorations are allowed up, automobile placement or repair on property, satellite placement, etc

A set of rules or guidelines regarding the operation of a non-profit corporation such as a Board. Bylaws generally set forth definitions of offices and committees involved with the Board of Directors. They can include voting rights, meetings, notices, and other areas involved with the successful operation of the Association.

The declaration, bylaws, operating rules, articles of incorporation or any other documents which govern the normal operating procedures of an association.

A monetary claim levied against a property for unpaid mortgage, taxes, contractor work, or other charges. A lien is attached to the property, not the owner, but legally must be recorded in the property records of the county of residence. If a Lien is in place, the property owner has very limited ability to do anything involving the property until the Lien is satisfied or removed.

The Declaration is sometimes referred to as the 'master deed,' 'documents,' or 'declaration of covenants, conditions, and restrictions' [CC&Rs]. It describes an owner's responsibilities to the association which can include payment of dues and assessments as well as the association’s various duties to the owners. It is common viewed as somewhat of a 'constitution' of the association. The person or group of persons who either signs the original declaration governing the development and association or acquires the original developer's rights is referred to as the 'Declarant.' 

An interest or a right in real property which grants the ability to a landowner to use the land of another for a special purpose or endeavor. An association may for example have an easement for slope maintenance or other repair purposes. A public utility may also have an easement for maintenance or repair work to be executed at a future date.

Similar in essence to a lien, the Notice of Noncompliance is a document sometimes authorized under the CC&Rs and may be recorded in the county property records. Its' essential purpose is to notify prospective buyers that the property is in violation of the documents.

A Homeowners' Association (HOA) is a legal entity created by a real estate developer for the purpose of developing, managing and selling a community of homes. It is given the authority to enforce the covenants, conditions & restrictions (CC&Rs) and to manage the common amenities of the development. It allows a developer to end their responsibility over the community, typically by transferring ownership of the association to the homeowners after selling. Generally accepted as a voluntary association of homeowners gathered together to protect their property values and to improve the neighborhood, a large percentage of U.S neighborhoods where free standing homes exist have an HOA. Most homeowners' associations are non profit organizations and are subject to state statutes that govern non-profit corporations and homeowners' associations.

Valley Ranch Homeowners Association (HOA) is managed by CCMC, which oversees the daily operations and financials of the association.
 
The HOA team consists of seven members:

Community Manager | Heather Leyva
hleyva@ccmcnet.com
210-688-0427
Association financials & assessments
Review of your exterior improvement requests
Rules and regulations of the Association
Maintenance issues in the amenity areas
Association operations including the roles and responsibilities of contractors providing services to the community (i.e. lifeguards, landscapers, etc.)

Lifestyle Director | Sara Clingan
sara.clingan@ccmcnet.com
210-688-0427
Community Events & Programs
Resident communications (newsletter, social media, etc.)
Sponsorships, Marketing, and Advertising

 

Lifestyle Associate | Aaron Otero
aotero@ccmcnet.com

210-688-0427

Assisting the Lifestyle Director with anything Lifestyle-related
Being a friendly face in the office!

Community Standards Coordinator | Vee Livingston
Vee.Livingston@ccmcnet.com

210-688-0427
Approval of architectural modification requests
Community standards inspections
Keeping up with community standards

 

Administrative Coordinator | Alexis Hall

210-688-0427

New Owner/Tenant Orientation
Responding to incoming phone calls and emails

Rentals of amenity center, pool, playgrounds, and other common spaces
Processing and assisting residents with Rental Requests
Being a friendly face in the office!

 

Maintenance Supervisor | Angel Perez

210-688-0427

Comprehensive cleaning and maintenance of the Amenity Center
Being a helping hand around the Amenity Center!

 

Maintenance Associate | Ana Esquivel

210-688-0427

Assisting with comprehensive cleaning and maintenance of the Amenity Center
Being a helping hand around the Amenity Center!

In relation to an HOA, Community or other formal organization, a director is an officer charged with the conduct and management of its affairs. The directors collectively are referred to as a board of directors, and are generally elected or appointed. Sometimes the board will appoint one of its members to be the chair, making this person the President of the Board of Directors or Chairman.

Your community has a Board of Directors and all communication for the Board Members can be sent to the Community Manager, Heather, to forward to the Board for a response.  Meeting information can be found on the BUURT website, under "Community Mgmnt", then "Resident Files".  

An Ordinance is an individual or set of laws adopted by local government at the county and city level.

Any area of improved real property intended for shared use by the members of an association.

We have a wide range of different events that happen right here at Valley Ranch each week. To see our Social Calendar hover over the Lifestyle tab and select Event Calendar from the drop-down menu. You will be redirected to the calendar page. 

 

For more detailed instructions on how to view our Social Calendar, see our Social Calendar

Residents can get access to the Amenity Center by filling out the appropriate "Occupancy & Access Form" on this website under the "Residents" drop-down tab, or by clicking the link: https://www.valleyranchsahoa.com/new-valley-ranch-residents/.  Once the form is completed, it will be forwarded to the HOA staff and you will receive a notice in reply.  You'll need to upload your Closing Disclosure or lease in order to receive your key fob.  Please note, only one key fob is given to new residents.  If you'd like a second key fob, you'll need to pay $25 via check or money order only. 

All mailbox keys and designation of mailbox must be collected at the Leon Valley Post Office on 6825 Huebner Road, San Antonio, TX 78238.  The HOA office does not have access to keys or mailbox numbers. 

All trash bins and recycle bins must be kept out of view of the common area (street) and neighbor view.  They are not permitted to be posted in front of the garage or on the side of the house in view. Bins must be kept either behind the back yard fence or within the garage. Homeowners can request to build a trash enclosure using the ACC Modification Request page.